"KAYNA - Elegant Soft Leather Handbag"
contact@dionecouture.com
"Description"
Discreet elegance at your service every day.
The KAYNA handbag embodies the perfect blend of refinement and softness, thanks to its high-quality, supple vegan synthetic leather construction and clean design. Chic and versatile, it adapts equally well to a professional outfit as it does to a more casual look, while offering practical capacity to accompany you throughout the day.
With its meticulous finishes, soft grained texture, and structured yet supple shape, the KAYNA ensures elegance, comfort, and functionality at every moment.
Also discover our entire collection of leather handbags and explore all your desires for a serene year.
"Delivery"
- Preparation time : each order is prepared and shipped within 24 to 48 business hours after your payment is validated.
- Order tracking : upon shipment, you will receive an email confirmation with a tracking number allowing you to track your package in real time.
- Delivery time :
• France & Europe: 6 to 8 business days
• International: 10 to 17 business days
Important information
- All our items are carefully checked before shipment.
- Your package is always protected by our delivery guarantee: in case of loss or damage, we immediately resend a new item at no additional cost.
- Our customer service is available 7 days a week to answer your questions.
"Exchange & Return"
You have 30 days from the receipt of your order to change your mind.
Returns are simple and fast: just contact us by email at contact@dionecouture.com and return instructions will be provided to you.
Return fees:
- Non-compliant or defective products → 100% covered by us.
- Return for personal convenience (size, color, etc.) → return costs are the responsibility of the customer.
After receiving and verifying the product, your refund will be made within 3 to 6 business days on the payment method used when ordering.
"All our leather bags:"
KORE - Leather Shoulder Handbag
99,99€ /
"CATHY - Luxury Leather Handbag"
54,99€ /"Frequently Asked Questions"
Leather handbags
WHAT IS THE CAPACITY OF YOUR BAGS?
Our bags are designed to offer optimal capacity for studying or working. They can hold computers ranging from 13 to 15 inches, large notebooks, and various everyday accessories. For smaller models, please refer to the size guide provided for each bag to get an exact idea. Feel free to also contact us via the chatbot.
ARE YOUR BAGS MADE OF GENUINE LEATHER?
Our bags are designed in vegan leather, treated to be soft and durable, it represents an ethical and ecological option to real leather with an equally high lifespan.
QUELLE EST LA DURÉE DE VIE DES VOS SACS ?
Nos sacs sont conçus pour utilisation quotidienne allant de 12 à 36 mois, bien évidemment tout dépend de l'utilisation que vous en ferai et de l'entretien de celui-ci. Si vous constatez un problème, n'hésitez pas à contacter notre service client.
QUEL EST LE DÉLAI DE LIVRAISON ?
Nous offrons une livraison sous 5 à 12 jours ouvrés pour les commandes en Europe. Les délais peuvent varier pour les livraisons internationales ; vous recevrez un suivi détaillé de votre commande.
PUIS-JE RETOURNER LE SAC SI JE NE SUIS PAS SATISFAITE ?
Oui, nous acceptons les retours sous 30 jours après réception. Contactez notre service client pour initier la procédure de retour.
COMMENT CONTACTER LE SERVICE CLIENT EN CAS DE QUESTION ?
Vous pouvez joindre notre service client par email (contact@dionecouture.com) ou via le chatbot. Nous nous engageons à répondre sous 24 heures pour toute demande ou assistance.
